SUMMARY: Maintain an atmosphere of confidentiality and professionalism when greeting patient within the Medical, Dental and Behavioral Health departments. Responsible for preparing the patients for their scheduled appointments and performs all clerical duties as directed.
SPECIFIC DUTIES AND RESPONSIBILITIES: All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA)
- Processes patients according to established agency policies and procedures in accordance with state and Joint Commission standards.
- Assists other staff in ensuring the smooth and efficient running of the department.
- Performs all duties according to established Infectious Control and OSHA policies.
- Process patients according to established policy.
- Performs CLIA waived testing according to established policies.
- Maintains data collection system and gathers statistical data necessary for grant purposes as needed.
- Attends department and other meetings as assigned.
- Assists in stocking exam rooms as necessary.
- Maintain and stock inventory within the department.
- Always maintains strict confidentiality.
- If capable, acts as interpreter when necessary.
- Other related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Diploma from an accredited Medical Assistant program and/or Medical Assistant Certification preferred (CMA,CCMA, RMA ).
- CPR/BLS Certified
Special Skills
- Knowledge in medical terminology and Coding.
- Excellent telephone communication skills.
- Proficient with computer and software such as Practice Management System
Education and/or Experience:
High School Diploma or Business Institute Certificate or two years relevant experience
Physical Requirements and Work Environment:
The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. This person must have the ability to travel as required to work with staff