About us
Beacon Schwab Services Incorporated is a small business in Renton, WA. We are professional, agile and supportive.
Our work environment includes:
- Modern office setting
- Lively atmosphere
- Casual work attire
- On-the-job training
- Safe work environment
Join our dynamic team as a Call Center Representative at Beacon Schwab Services. We are a leading digital marketing company in Seattle dedicated to providing exceptional service to our clients. As a Call Center Representative, you will be an integral part of our customer service and sales team, assisting in building strong relationships with our clients and scheduling appointments for our project managers!
Schedule: Monday-Thursday 9am-6pm
Friday 9am-3pm
Responsibilities:
- Conduct outbound calls to potential clients as well as answer inbound calls with the aim of promoting our products/services and generating sales opportunities.
- Utilize effective communication skills to engage with customers and address their inquiries or concerns.
- Perform data entry tasks accurately to maintain client records and update information in the system.
- Demonstrate excellent phone etiquette while interacting with customers to ensure a positive experience.
- Fluent in English
- Collaborate with the sales team to schedule appointments with prospective clients and follow up on leads promptly.
- Meet and exceed daily and weekly targets for appointment setting and sales goals.
Experience:
- Prior experience in a call center or customer service role is advantageous but not required; we provide comprehensive training for all new hires.
- Strong sales skills and the ability to effectively communicate product/service benefits to potential clients.
- Familiarity with outbound calling techniques and strategies for successful lead generation.
- A proactive approach to problem-solving and a commitment to delivering exceptional customer service.
At Beacon Schwab Services, we offer a supportive work environment, ongoing training opportunities, competitive compensation, and room for growth within the company. If you are enthusiastic about sales, customer service, and thrive in a fast-paced environment, we encourage you to apply for the Call Center Representative position. You will enjoy our brand new, spacious office and love the environment we have created for you! Join us in delivering outstanding service and driving success!
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Renton, WA 98057 (Preferred)
Work Location: In person