Home Instead®
Recruitment Coordinator Job Description
Gorman, LLC d/b/a Home Instead
Objective:
The Recruitment Coordinator is responsible for growing, maintaining, and developing a robust recruitment strategy utilizing our social purpose program, social media websites, and community partners with the purpose of growing the amount of Care Professional applications.
Primary Responsibilities:
- Reflect the core values of Gorman, LLC, (d.b.a. an independently owned and operated Home
- Instead franchise)
- Develop and implement new recruitment strategies online and within the community
- Manage recruitment ads across all media sites and post positions as necessary
- Check in frequently with leads within the applicant tracking system
- Schedule and conduct applicant interviews in an efficient and professional manner
- Support and promote all social purposes events
- Develop community relationships with organizations leading to exceeding established goals
- Manage all website content as it relates to the Care Professional position
- Analyze digital data for key indicators for website optimization to improve Care Professional applications
- In conjunction with office leadership, develop recruitment strategy, detailing weekly and monthly activities focused on meeting or exceeding established goals
- Develop and maintain knowledge of Home Instead brand ensuring consistent messaging across all digital platforms
- Work closely with Business Development Coordinator on events to promote client and Care
- Professional acquisition
- Help create video and photography content promoting the Care Professional job description
- Demonstrate open and effective communication with the franchise owner, colleagues, Care
- Pros, clients and family members.
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Secondary Responsibilities:
- Conduct client/Care Pro introductions as needed
- Perform any and all other functions deemed necessary
- Answer each employment inquiry in a friendly, professional and knowledgeable manner
- Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros
- Help maintain employment records including but not limited to I-9 form, W-4 form and all other employment related documents
- Support Training Coordinator as needed with required training to meet Home Instead®
- Standards
- Take service inquiries as needed to help support the office
- Participate in back up rotation with office staff
Each Home Instead franchise office is independently owned and operated.
Education/Experience Requirements:
- High school graduation or the equivalent
- One year of related business experience or an equivalent combination of education and work experience may be considered
- Must possess a valid driver’s license
Knowledge, Skills and Abilities:
- Must have an understanding of and uphold the policies and procedures established by
Gorman, LLC, (d.b.a. an independently owned and operated Home Instead franchise)
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
- Must demonstrate knowledge of the senior care industry
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
- Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community
- Must present a professional appearance and demeanor
- Must have the ability to operate office equipment
- Must be patient and congenial on the telephone
- Must have computer skills and be proficient in Excel and Word
- Must have the availability to work evenings or weekends as required
- Must have the ability to perform duties in a professional office setting
- Must have the ability to work as a part of a team
- Must demonstrate excellent organizational skills
Each Home Instead franchise office is independently owned and operated.
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Essential Home Instead®
Competencies
Characteristics-All Roles
Maintaining a high level of commitment to personally getting things done.
People who are competent at delivering results assume
Delivering Results
personal responsibility for achieving outcomes and work effectively with little direction. They are dependable and responsible.
Recognizing and understanding customers’ needs and delivering in a manner that exceeds customers’ expectations. People who are competent at customer
Customer Service service have a desire to please customers and can recognize customers’ needs. They consistently do more than is required of them to ensure that the customer is satisfied.
Convincing others to adopt a course of action. People who display this competency influence others without being excessively aggressive or pushy. They understand
Influencing & Persuading
their audience and modify their method of persuasion accordingly. They are confident and do not give up easily.
Effectively working and collaborating with others toward a common goal. People who are competent at teamwork build and maintain cooperative work
Teamwork & Collaboration relationships with others. They complete their own tasks for group projects in a timely and responsible manner and directly contribute to reaching the group goal.
Communicating clearly and effectively with people inside and outside of the organization. People who are competent at interpersonal communication listen effectively and develop rapport with others. They are able to articulate their thoughts and ideas clearly, they
Interpersonal Communication
present information in a straightforward and logical way, and they ensure that they are understood. They share information with others that will improve overall work progress.
Living Home Instead Building trust, taking the lead and sharing your heart.
Each Home Instead franchise office is independently owned and operated.
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Home Instead®
Recruitment Coordinator Competencies
Recruitment Coordinator
Generating novel and creative solutions to problems that will result in improved performance, better outcomes, higher productivity, etc. People who are competent
Innovation
at innovation generate creative and novel
ideas and solutions. They question how things have been done in the past and try to develop new ways to address business issues or problems. They are forward thinking.
Making good decisions in a timely and confident manner. People who display this competency make sound decisions with
Decisive Judgment conviction and in a timely manner. After they
have considered alternatives and possible consequences, they can decide upon a course of action and assume responsibility for their decisions.
Having the skills to effectively communicate to an audience in a formal setting. People who display this competency are able to organize and articulate their thoughts and
Presentation Skills
ideas clearly. They use visual presentation
tools to deliver information in a straightforward and logical way. They prepare well, adjust their message to their audience, and deliver smoothly.
Each Home Instead franchise office is independently owned and operated.
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Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Employee assistance program
- Paid time off
- Retirement plan
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Experience:
- Recruiting: 2 years (Preferred)
Work Location: In person