POSITION SUMMARY: Under the supervision of Program Management, utilizing shared experience, working agency-wide to meet the needs of REN members. By providing support and assistance on an individual basis to set and achieve short- and long-term goals working toward and maintaining their recovery. Responsible for ensuring all services are provided consistently with REN’s philosophy and values.
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Ensures center advisement is conducted on a regular and ongoing basis.
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Provides support to members participating in center activities.
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Maintains the minimum standard of 65% of worked hours in delivering services.
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Maintains records to include required tracking and reporting.
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Documents progress of each member served and submits billing timely utilizing the REN software program, meeting data validation expectations.
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Works in partnership with program management to enhance programs, promote services, and increase membership.
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Maintains positive relationships with clinic staff and leadership.
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Meets program management directives and objectives through department strategic planning.
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Participates in clinical staff meetings, trainings, all-staff meetings, and other activities as required.
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Submits timely and accurate timecards, mileage, and reimbursement requests.
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Completes administrative tasks which may include preparing documents, copying, faxing, and making/receiving REN-related telephone calls.
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May be required to provide transportation to members on an as-needed basis.
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Ensures advisement is conducted on a regular and ongoing basis in the various departments within REN, as required.
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Ensures flexibility with schedule and willingness to accept assignments with little or no previous notice.
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May be required to travel to other REN locations or offsite activities and programs.
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Perform related duties as required.
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Knowledge of the principles of behavioral health recovery and adherence to REN’s philosophy.
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Knowledge of state behavioral health individuals and agency licensure regulations and requirements.
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Ability to maintain confidentiality of information.
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Ability to work under pressure and address events/crises that may develop unexpectedly.
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Intermediate Microsoft Office experience and ability.
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Type 40-45wpm
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Ability to operate a motor vehicle, including both cargo and large passenger vans and other vehicles.
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Ability to apply critical thinking, and sound judgment in an ever-changing environment with multiple and competing priorities.
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A High School Diploma/GED or higher
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Completion of Peer Support Training and Peer Support Certification preferred.
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Previous service delivery work experience in the behavioral health field.
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A current Arizona Driver's License and a current satisfactory 39-month Motor Vehicle Record (MVR).
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Must be 21 years of age.
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CPR and First Aid certifications
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Tuberculosis test
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Bilingual preferred but not required.