Description:
** Please include a personalized cover letter, with salary requirements for consideration.**
General Purpose:
The Director of Learning & Professional Development, under supervision of the Chief Business Officer or delegate, is responsible for all onboarding, training, & professional development experiences for all Team Members to promote skill growth, advancement and succession planning.
Essential Duties & Responsibilities:
Learning & Development
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Implements an annual learning & development plan including a calendar of training opportunities designed to teach & deepen core skills & competencies. Ensures a good balance of high-quality tech-based learning, in person training, and guided shadowing & observation experiences take place.
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Develops full professional development plans for each position.
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Identifies training needs.
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Schedules, calendars, and tracks attendance/participation in all learning & training experiences using paperless tech tools.
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Keeps training materials up to date, easy to find, & without duplication.
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Stays up to date with what’s happening in the field and promotes opportunities for learning experiences where relevant & appropriate.
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Ensures internal training program aligns with BGCA where appropriate, meets and exceeds checkpoints set by the National organization.
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Provides regular growth & development opportunities across the organization.
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Facilitates leadership development program. Works with Supervisors to actively seek out top performing Team Members to participate.
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Designs and implements a skill building program for new and developing managers.
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Partners with HR to align training content with established competencies to help us promote, recognize and reward excellence against goals, while driving a culture of continuous reflection & transparent feedback.
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Leads a “Training of Trainers” Program designed to equip leaders with skills needed to train on onboarding content, as well as specific specialized content.
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Fosters partnerships with external community organizations to provide relevant training experiences from outside the organization, invites experts to share their knowledge with our Team.
Onboarding
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Develops 30- 60–90-day onboarding plans that are relevant, purposeful & engaging.
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Develops sustainable plan to ensure Team Members have an onboarding experience that connects them to our mission, vision and strategic plan.
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Provides year-round opportunities for employees to develop new skills and/or to close learning gaps.
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Partners with Human Resources to ensure a clear, thorough and supportive onboarding process.
Annual Training Conferences
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Partners with Senior Program Leadership to plan, develop, & facilitate Back to School & Summer Camp training conferences for the Youth Impact Department.
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Reports on progress and solicits feedback from Senior Leaders throughout the planning process.
Club Quality
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Sits on the Continuous Quality Improvement (CQI) Committee/Team. Develops materials to train managers on CQI process and how to conduct Club visits with an eye for quality.
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Uplifts & amplifies Direct Service Team Member voices to ensure maximum impact in the Clubs and on the team.
Requirements:
Education & Experience
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Four-year degree in related field from an accredited college or university, preferred.
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Training, certificate, or experience in Adult Learning & Training theories required.
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A minimum of 3 years training and development experience in a similar sized organization.
Other Skills
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Person will be of flawless integrity & will fully embody our organizational Core Values.
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Strong communication skills both verbal and written.
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Group leadership skills, including an understanding of group dynamics.
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Demonstrated organizational, staff and project management abilities.
Requirements
Computer skills: full, in-depth knowledge of Microsoft Office Suite
Must provide own vehicle, have a valid state driver’s license and proof of auto insurance.
Applicants must be able to successfully perform the essential functions of this position with or without reasonable accommodation.