JOB SUMMARY
The customer service representative is responsible for performing clerical, accounting and administrative duties including greeting customers, answering phones, scheduling repairs, typing correspondence, preparing various reports, account receivables, filing and general human resources administration. Hourly rate is negotiable, based on experience.
DUTIES / RESPONSIBILITIES
- Performs financial duties including processing of payments, preparing daily deposit log, petty cash reconciliation, collect receivables and submitting receivable adjustments. Collect and record payments for completed repairs and manage A/R. Greets and assists customers, schedules vehicles for estimates, checks-in vehicles, performs follow-up calls to customer upon completion of vehicle. Asks for the sale and/or attempt to schedule customers for an estimate. Prepares various reports and updates including morning reports, rental updates, accounts receivable reports, Repair Center and production reports. Reviews repair orders for accuracy. Maintains and organizes vendor invoices, bulletin boards, break rooms, employee files, office supplies and front office. Attend daily release meetings. Other duties as assigned.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
Weekly day range:
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 3 years (Preferred)
- Customer Service: 3 years (Preferred)
- QuickBooks: 1 year (Preferred)
Work Location: In person