About us
Ganymede Technologies Corp is a small business in Bucyrus, OH. We are professional, agile and our goal is to We are a growing point of sales software company who has been in business for 30+ years who’s on a mission to make retailers' business management easier with software tools that help them grow! .
Our work environment includes:
- Modern office setting
- Network management using remote customer support covering the United States
- Answering customers’ questions, resolving their concerns and providing additional information via calls and emails
- Identifying computer problems such as printers, scanners, software issues, credit card processing problems, etc. and resolving those issues.
· Requires experience with Windows 10 and 11, Windows Server, network management, and network monitoring
· Managing computers using software to monitor the status of customer computers throughout the United States.
· Shared after-hours customer cell phone support is part of this position.
Job Type: Full-time
Pay: $17.00 - $26.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
Education:
Experience:
- Computer hardware: 3 years (Required)
Ability to Commute:
- Bucyrus, OH 44820 (Required)
Ability to Relocate:
- Bucyrus, OH 44820: Relocate before starting work (Required)
Work Location: In person