Job Summary: Responsible for providing friendly, engaging, and superior service to every guest. Take and deliver food and beverage orders in a timely manner while creating a warm, friendly atmosphere. Keep the assigned stations cleaned and stocked at all times. Secure payment for all checks and process checks through the POS in a timely manner. Assist other team members with various duties as assigned.
Essential Job Functions:
- Greet all guests sincerely with a smile and eye contact, and provide superior guest service
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Efficiently serve food and beverage following the service sequence standards
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Possess thorough knowledge of all menu items and ability to suggestively sell items to guests
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Properly set up service station at start of shift, and break down station at end of shift
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Clean assigned section and side stations, including glassware, tables, chairs, service items, soda stations and all storage areas
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Assist in maintaining the cleanliness and presentation of restaurant
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Restock products such as garnish trays, and ice bins, plates, glasses, flatware, and napkins as necessary throughout shift, as well as change beer kegs and soda BIBs
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Run food to tables throughout the restaurant announcing each item as delivered
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Bus Tables as necessary throughout the restaurant
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Cut fruit and garnishes to specifications for use on food and beverage items
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Perform assigned side work
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Empty trash cans to maintain service and sanitation standards
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Actively market FINE ENTERTAINMENT venues by collecting guest’s personal information for the marketing database
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Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District
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Adhere to all Department and Company Policies and Procedures
Qualifications:
- Must be 21 years or older
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Previous experience as a Food Server or Cocktail Server is preferred
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Must possess excellent customer service and communication skills
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Must be able to initiate and engage guests in conversation in a professional manner
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Must possess a valid Alcohol Awareness Card.(TAM, ACT, or other qualifying card)
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Must possess a valid Health Card issued by the Southern Nevada Heath District
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Must have basic math skills
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Must have basic understanding of spirits/beer/wine, including specific brand recognition
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Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift
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Must be able to communicate fluently in English