We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and providing exceptional service. This is a great opportunity for individuals who are passionate about helping others and thrive in a fast-paced environment.
Responsibilities:
Answer incoming calls and respond to customer inquiries
Make outbound calls to follow up on customer requests
Provide information about products and services
Resolve customer complaints and issues
Update customer records in the database
Meet and exceed performance targets
Qualifications:
Previous experience in a customer service role
Excellent communication skills
Ability to multitask and prioritize tasks
Strong problem-solving skills
Proficiency in Microsoft Office and CRM software
High school diploma or equivalent
If you are a team player with a positive attitude and a passion for customer service, we would love to hear from you. Apply now to join our dynamic remote team as a Call Center Agent!
Compensation Range: $60K - $70K