About us
We are professional, agile and our goal is to At All Around Innovative Support Services, our vision is to become the go to employment contractor for businesses and job seekers alike. We want to be recognized as a trusted partner that provides exceptional staffing solutions and helps individuals achieve their career goals. .
**Job Summary:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting product/services to enhance customer satisfaction. **Duties:** - Respond to customer inquiries via phone, email, and live chat - Provide information about products/services and assist with orders or returns - Upsell products/services to increase revenue - Conduct outbound calls to follow up on customer issues or promote new offers - Enter customer data accurately into the system - Analyze customer feedback to improve services - Maintain a high level of professionalism and phone etiquette at all times **Skills:** - Strong customer service skills - Multilingual or bilingual proficiency is a plus - Proficient in data entry and CRM software - Ability to upsell and cross-sell products/services - Excellent communication skills to effectively interact with customers - Experience in outbound calling and sales is advantageous Joining our team as a Customer Service Representative offers the opportunity to enhance your communication skills, work in a dynamic environment, and contribute to customer satisfaction. If you have a passion for delivering exceptional service and possess the required skills, we invite you to apply for this rewarding position.
Job Type: Contract
Pay: $10.00 - $13.00 per hour
Expected hours: 30 per week
Benefits:
- Flexible schedule
- On-the-job training
- Work from home
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
- Evening shift
- Morning shift
Weekly day range:
Work setting:
Work Location: Remote