Answer and process inbound telephone calls using a computerized system.
· Obtain and verify caller information using account instructions.
· Enter complete messages for client retrieval.
· Maintain and improve service quality by adhering to company procedures and standards.
· Answering service experience is NOT necessary…previous experience handling with people using patience, efficiency and professionalism IS
· Must have excellent grammar and spelling; attention to detail; and ability to multi-task
· Clear speaking voice enunciation
· PC experience & 40 WPM typing
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
Schedule:
- 4 hour shift
- 8 hour shift
- After school
- Evening shift
- Holidays
- Overtime
- Weekends as needed
Ability to Commute:
- Houston, TX 77008 (Required)
Work Location: Hybrid remote in Houston, TX 77008