We are seeking a detail-oriented and organized Operations Associate to join our team. The ideal candidate will play a key role in supporting the operational functions of the company.
Are you ready to build your career by joining a global financial institution? If so, our client is hiring Operations Support!
- Position: Operations Support
- Location: New York, NY
- Industry: Finance
- Schedule: Monday - Friday, 8:30 am - 4:30 pm
- Hourly Rate: $15.00 - $25.00 (Depending on Experience & Education)
Responsibilities:
Project/Relationship Management:
- Act as main point of contact pre-trade execution.
- Responsible for onboarding new and organic clients, ensuring that all documents are received, accounts, reports and entitlements are set up prior to the client's scheduled launch date.
- Work with BU and clients to help prioritize accounts.
- Stepping in to move the process forward, as required.
Single Point of Contact & Escalation for Clients & Internally:
- Reduce multiple touch points and entry points into the firm.
- Knows the client, can have the difficult conversations, correct contacts to get what we need to ensure the client is appropriately set up.
- Ensures any client issues are promptly surfaced, escalated, and resolved in a timely manner.
Subject Matter Expert:
- Know and understand entity structures, regulatory requirements, jurisdictions, and our own process flow. Collaboration with Business Units and IT to identify, drive and implement process improvements and technology solutions.
- Provides Value Added Education: Proactive regulatory discussions in relation to On-Boarding (Client 2111, Client 4210, deemed ISDA)
Responsibilities:
- Bachelor's degree required.
- 5+ years of experience in financial industry within onboarding and/or operational related roles.
- Technical understanding of transaction life cycle in one or more asset classes (Equity & FI Cash, Rates, Credit and Equity OTC Derivatives, OTC Clearing, Listed Derivatives, FX, Loans, Sec Lending, Commodities).
- Very strong interpersonal and communication skills with the ability to deal with Sales and Trading, all levels of the client organization and representatives from infrastructure teams.
- Client facing experience & ability to manage expectations effectively.
- Proven experience with external institutional client communication and interaction.
- Exceptional problem-solving and organizational skills.
- Strong listening and verbal/written communications.
- Strong presentation skills.
- Ability to independently navigate the organization.
- Work within a quickly changing environment and remain composed under pressure.
- Conceptual understanding of Pre & Post Execution Onboarding process across various products (Legal, Credit, Docs, NMR, Compliance etc.)
- Ability to work as part of a team and adapt to the needs of the team as they arise.
- College/University degree or equivalent with a business focus and relevant/proven experience.
This position offers an exciting opportunity for individuals looking to contribute to the operational success of our organization. If you have a passion for operations and possess the required skills, we encourage you to apply.
Job Types: Full-time, Contract
Pay: $15.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- Financial services: 5 years (Preferred)
Ability to Relocate:
- New York, NY: Relocate before starting work (Required)
Work Location: In person