**Job Title: Care Concierge**
**Job Summary:**
We are seeking a dedicated Care Concierge/front desk associate to join our team. The Care Concierge will be responsible for providing exceptional customer service and administrative support in a busy plastic surgeons office. The ideal candidate will have a strong background in customer service, love aesthetics and surgery and has a great attitude! As a Care Concierge, you will play a crucial role in making our office environment enjoyable for every patient.
**Duties:**
- Greet and assist patients in a friendly and professional manner
- Manage patient check-ins and check-outs efficiently
- Schedule appointments using or similar medical scheduling software
- Answer phone calls and address patient inquiries promptly
- Maintain cleanliness and organization of the front desk area
- Collaborate with healthcare providers to coordinate patient care
- Utilize knowledge of procedures to guide patients effectively
- Handle patient service tasks with empathy and attention to detail
**Experience:**
- Proven experience working in a healthcare setting, preferably as a or medical office assistant
- Proficiency in using phone systems and basic office equipment
- Familiarity with medical terminology and procedures is a plus
- Strong communication skills both written and verbal
- Ability to multitask and prioritize tasks effectively
**Skills:**
- Knowledge of best practices
- Understanding of and procedures
- Experience with software
- Proficient in using operations
- Excellent customer service skills
- Ability to work well under pressure in a fast-paced environment
This role is part time and requires scheduling flexibility based on business needs. Office hours are 830-5 Monday-Friday
Join our team as a Care Concierge and make a difference in the lives of our patients. If you are passionate about providing top-notch customer service in a healthcare setting, we would love to hear from you. Apply now to be part of our dynamic team!
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Job Type: Part-time
Pay: $14.00 - $18.00 per hour
Expected hours: 15 – 25 per week
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- Bellaire, TX 77401 (Required)
Ability to Relocate:
- Bellaire, TX 77401: Relocate before starting work (Required)
Work Location: In person