ssential Job Functions:
The Dispatcher Associate will be assigned duties, based on organizational needs and priorities.
- Communicate, throughout the day, with drivers on the progression of route and communicate that information with sales. (Etas, breakdowns, any changes to the routes as the day goes by)
- Transmit messages and ensure accurate receipt and understanding. (Supporting drivers with info as needed)
- Receive calls from drivers, transmit messages, and make inquiries to obtain requested information or services.
- Relating of Schedules to Drivers. Calling driver(s) if they have not arrived on time for their schedule shifts.
- File data and perform other routine clerical tasks required by regulations. (Filling out all reports you are responsible for correctly)
- Manage computer dispatch systems and maintain customer relationships in the dispatch and supervision of drivers on loads.
- Complete daily reporting of dispatch activity.
- Facilitate all over the road breakdowns, accidents, weather delays and any route exceptions. This includes letting/emailing Upper Management and sales know what is going on with daily routes.
- Communicate throughout the day with drivers on the progression of route and communicate that information with sales.
- Receive calls from drivers, transmit messages, and make inquiries to obtain requested information or services.
- Manage computer dispatch systems and maintain customer relationships in the dispatch and supervision of drivers on loads.
- Complete daily reporting of dispatch activity.
- Schedule is Sunday thru Saturday. We work 24/7 365. Will work most holidays.
- Have a valid Class C driver license.
- Perform other tasks as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have great communication Skills
Requirements:
•Availability in work schedule of Sunday – Saturday
•Have a valid Class C driver license.
•Ability to understand and follow moderately complex oral instructions in the English language.
•Remain calm and effective under heavy workload and emergency situations.
•Speak with a clear, well-modulated voice.
•Ability to write legibly and demonstrate knowledge of correct spelling, grammar and punctuation.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Evening shift
- Every weekend
- Holidays
- Home daily
- Monday to Friday
- Morning shift
- Overtime
Ability to Relocate:
- Parma, OH: Relocate before starting work (Required)
Work Location: In person