Job Title: Organizational Learning and Development Specialist
Location: Boston, MA
Employment Type: Full-time, In-Office
Salary: $100,000/year
With pride, we make public spaces friendly and vibrant for the communities we serve.
Job Description:
At Block By Block we are seeking an Organizational Learning and Development Specialist who will design, implement, and manage training programs for our Transit Ambassadors, Supervisors, and Management Team. The ideal candidate will possess a strong background in instructional design, adult learning theories, and effective training methodologies. This role is crucial in ensuring that our new hires receive the training and support they need to succeed and grow within our organization.
As an Organizational Learning and Development Specialist, you will play a key role in shaping the foundational skills and knowledge of our team of Transit Ambassadors. You will be responsible for developing a structured and engaging orientation that introduces new employees to the company culture, values, policies, and procedures. Your training programs will equip new hires with the necessary skills and knowledge to perform their roles effectively and to adapt quickly to the organizational environment.
Key Responsibilities:
- Design and develop comprehensive training programs tailored to the needs of Transit Ambassadors.
- Create engaging training materials, including presentations, videos, manuals, e-learning modules, and hands-on activities
- Continuously assess and update training content to ensure it is current, relevant, and effective.
- Facilitate orientation programs for new hires to introduce them to the company culture, policies, and procedures.
- Collect and analyze feedback from trainees and stakeholders to continuously improve training programs.
- Work closely with department managers and team leaders to identify training needs and objectives.
- This position will require both classroom and field training in the station
Qualifications:
- Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
- 5-7 years of experience in training and development, preferably within a corporate environment.
- Excellent presentation, communication, and facilitation skills.
- Proficiency in using learning management systems (LMS) and other training software.
- Ability to analyze data and make data-driven decisions.
- Ability to work collaboratively with a diverse team.
- Certification in training and development (e.g., CPTD, ATD). (preferred but not required)
Block By Block is Proud To Offer The Following Benefits:
- Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
- Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
Block By Block is committed to providing equal opportunity and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Job Type: Full-time
Pay: $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Boston, MA: Relocate before starting work (Required)
Work Location: In person