VasoTechnology is a solutions company that focuses on the provision of reliable and secure network connectivity for enterprises and healthcare customers with mission critical applications, data storage and security services. As a engineering and technical specialist, the company enables healthcare and business IT infrastructure through managed professional services for diverse vertical markets in the U.S. and globally.
Full benefits package offered includes four medical plan options, dental, vision, FSA Program, STD/LTD, life insurance and matching 401k; paid holidays, vacation, personal and floating holidays
Requirements:
Basic understanding of network technology concepts is required. A+, Net+, or CCENT level skills preferred but not required. Candidates will receive on the job training for most of the position requirements.
· Understanding of the OSI Model layers 1-4.
· Basic understanding of routing and switching.
· Basic understanding of IP addressing (version 4 & 6).
· Previous experience using monitoring applications is a plus.
Responsibilities:
Technicians are responsible for the creation and tracking of all network trouble tickets and change requests received by NetWolves Customers and Vendors. Technicians will be required to clearly document data received from various systems and personnel into the NetWolves Trouble Ticket System. Technicians will need to be able to follow document procedures for using this information to perform troubleshooting steps with various other personnel and companies.
Must be willing and able to represent themselves and NetWolves professionally to customers and vendors alike through both verbal and written communications.
Must be able to follow detailed instructions and procedures. Must possess a logical troubleshooting ability to interpret alerts and alarms to assess root cause. Basic computer and Internet skills are required, including typing. Any backgrounds in troubleshooting Broadband Cable, DSL, or traditional telecommunications experience is a plus, but not required. Any enterprise network configuration or support experience is also a plus but is not required. Military experience is a plus.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
No relocation
No recruiters
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- On call
- Weekends as needed
Work Location: In person