Join Our Team as a Flight Coordinator at Sky Quest!
Are you ready to embark on a journey in the aviation industry? Sky Quest, a distinguished leader in aircraft management and charter services, invites you to be a part of our accomplished team. As a Trip Support Coordinator, you will play a pivotal role in ensuring seamless travel experiences for our esteemed pilots, passengers, and clients.
About Us:
At Sky Quest, excellence isn't just a goal; it's a tradition. With a legacy of being voted a Top Workplace for seven consecutive years, we take pride in managing a fleet of 24 private jets and maintaining the highest standards of quality in the industry.
Role Overview: Flight Coordinator
As a Trip Support Coordinator, you'll be a crucial link in the chain of ensuring safe, efficient, and enjoyable travel. Your role will encompass coordinating logistics, adhering to regulations, and providing top-notch customer service. From arranging catering to assisting with ground transportation, your attention to detail and commitment to quality will set the tone for exceptional journeys.
Key Responsibilities:
- Manage logistics of trips for aircraft owners and charter clients
- Coordinate catering services to elevate in-flight experiences.
- Arrange rental vehicles and driver services for upcoming and active flights.
- Ensure compliance with regulatory requirements and crew acknowledgments.
- Maintain clear communication channels, sharing trip details with clients.
- Monitor weather conditions for potential travel disruptions.
- Provide real-time flight updates to passengers, maintaining peace of mind.
- Collaborate with the Ground Support Team on various operational aspects.
- Extend a warm welcome to passengers at Cleveland Hopkins Airport.
Qualifications:
- A minimum of one year in aviation or related fields is essential.
- Exposure to international operations is advantageous.
- Thriving in a dynamic, fast-paced team environment is your forte.
- Exceptional communication skills are second nature to you.
- Your ability to maintain positivity in both team and individual settings stands out.
- Customer service excellence drives your professional ethos.
Work Schedule:
Monday, Tuesday, Thursday, Friday: 11 am - 7 pm
On-call duty once a week (Friday PM )
Competencies:
- Flexibility to accommodate varying schedules, including evenings and weekends.
- Proficiency in multitasking and managing assignments effectively.
- Detail-oriented approach to ensure accuracy in all tasks.
- Strong customer focus, both in person and over the phone.
- Proficiency with Microsoft Word, Excel, Outlook, and Chrome.
- Familiarity with tools like Slack, Asana, or equivalent project management software.
Security Clearance:
In line with airport security regulations and protocols, successful completion of TSA security background checks is a requirement for the Ground Security Coordinator position.
Job Type: Full-time
Pay: From $46,341.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Aviation: 1 year (Required)
Work Location: In person