Requirements
- High School or equivalent (GED)
- At least 2-4 years previous clerical and/or customer service experience
- Excellent driving record as well as a valid driver's license
- Professional phone voice, demeanor and listening skills
- Excellent communication skills (verbal and written)
- Superior customer relation skills
- Demonstrated POS and MS Office proficiency
- Organizational skills
- Ability to multi-task in a fast-paced work environment
- Ability to use and learn computer-based inventory control systems
As a Customer Service Representative, you will
- Be the face of the branch, providing exceptional customer service to every guest, every time
- Quote, prepare work orders & invoices, and receive payment for all services provided
- Schedule and assign work orders to the appropriate team member.
- Resolve customer requests in a timely and efficient manner.
- Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate
- Perform all other duties as assigned
Speedy Glass has a Customer Service Representative opportunity at our Bothell, WA location. Join Speedy Glass and become a valued team member for the auto glass industry’s leading company. We have team members who have been with us for 10, 20 and even 30+ years! Start your career with us and begin your success story.
Speedy Glass highly values and promotes a healthy work/life balance for our employees, leaving more time for you to enjoy the people and activities you love. Employees also enjoy paid time off, paid holidays and paid sick days.
Because we believe happy and healthy employees provide the best service to customers, we offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, and much more.
Speedy Glass is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Preferred
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1 year(s): Customer Service
Required