Poston Tax & Accounting is looking for an in-office Front Desk Receptionist/Office Assistant to join our Brandon office.
We are a tax and accounting firm that has been serving our local and surrounding area and other states for over a decade. Our mission is to offer our clients the best-in-class professional and personable service available, with an emphasis on being responsive, professional, and accurate. We are a family-style team that strongly desires to support all team members' goals and strengths.
We seek a team member to help keep our office a positive, organized, and productive environment. This team member will be comfortable working with high attention to detail and discretion and be a critical thinker. Additionally, great communication skills will be vital in interacting with our clients via email, phone, and in person and supporting all levels of our team.
Candidate Skills Required:
· Previous experience as a receptionist, office assistant, or in another relevant administrative role preferred
· Outstanding organizational skills to manage multiple tasks efficiently
· Data Entry, computer literacy with knowledge of phone systems
· Proficiency in calendar management and Microsoft Office (Adobe and other programs a plus)- (we are a digitalized office) and ability to operate general office equipment;
· Excellent written and verbal skills and can communicate professionally and effectively with clients and staff
· Critical attention to detail and be eager to learn;
· Strong customer support skills with excellent communication abilities;
· Willingness to assist with other administrative tasks as needed
Duties:
· Greet and welcome guests in a friendly and professional manner
· Answer phone calls and direct them appropriately
· Assist with check-ins, check-outs, and reservations
· Maintain a tidy and organized front desk area
· Handle customer inquiries and provide accurate information
· Utilize computer systems for booking and scheduling
· Coordinate with staff to ensure guest satisfaction
Full-time Position with a starting pay range between $16.50 and $17.45 an hour.
Expected Schedule:
· Regular Business: Monday – Friday 8a – 5p (1 hour lunch)
· Tax Season (February to Mid-April): Monday – Friday 8a – 5p (30 min lunch) & some Saturdays 9a – 1p (Overtime between 2.5 – 6.5 hours a week during Tax Season)
Benefits:
· Competitive salary based on experience
· Opportunities for career growth and development
· Positive work environment with supportive team members
· Optional Employee Paid Health insurance
· Paid Time Off for Scheduled Office Closure Dates
Requirements:
· High school diploma or equivalent
· Excellent interpersonal skills and a friendly demeanor
· Ability to work flexible hours, including overtime and weekends if needed
Job Type: Full-time
Pay: $16.75 - $17.45 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Brandon, FL 33511 (Required)
Work Location: In person