REQUIRED EXP: Minimum of 3 years of Hospital Collections within a hospital setting, with strong emphasis on Medi-Cal Managed Care contracts and appeals/underpayment collection activities
SUMMARY STATEMENT: The Senior Follow-Up Collection Representative is responsible for Medi-Cal Managed Care accounts, all dollars with a special attention to high dollar. Collector is responsible for reviewing assigned inpatient and outpatient claims to ensure maximum collection dollars by providing appropriate follow-up and documenting actions taken. His/her major functions include managing a portfolio of assigned accounts, that are typically high balance and/or aged accounts or of a more complex nature, responding to correspondence, and heavy telephone contact to ensure timely follow-up and account resolution. The Senior Collections representative should assist with training follow-up collections representatives and also be a resource to collections representatives. The Senior collector must have the ability to perform all needed duties in the patient accounting systems. Skilled in the usage of Microsoft Word and Excel, and other programs as defined by the Patient Business Services management staff. Weekly Productivity Standards is 30 accounts daily (4.00 per hour) /150 accounts weekly.
Job Types: Full-time, Contract
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
Experience:
- ICD-10: 1 year (Required)
- Hospital Collections: 3 years (Required)
- Medi-Cal Managed Care contracts: 3 years (Required)
- appeals/underpayment collection: 1 year (Required)
Ability to Commute:
- Los Angeles, CA (Required)
Ability to Relocate:
- Los Angeles, CA: Relocate before starting work (Required)
Work Location: In person