BASIC REQUIREMENTS
- Willingness to work on site (must live within 60 miles)
- 1+ years in a technical support role, or a combination of experience and education
- Ability to research incidents, diagnose problems, and communicate and implement effective solutions in a complex environment
- Proficient in Active Directory and user administration
- Proficient in Microsoft Office 365
- Proficient in PC hardware configuration and basic network troubleshooting
- Proficient in network printing
- Professional demeanor, friendly presence, and helpful attitude
- Good interpersonal skills and ability to work well with team
- Excellent oral and written communication skills
- Personal integrity and respect for confidential information
- Ability to be flexible and adapt to a changing and growing environment
- Ability to lift up to 50 pounds
PREFERRED
- Experience in writing procedures and documentation
- Experience with Microsoft System Center Configuration Manager
- Experience with Cisco Unified Call Manager
- Experience with Office 365 Sharepoint and Onedrive
Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.