JIn this critical role, you will play a key part in ensuring all our stakeholders have the knowledge and skills necessary to effectively respond to behavioral health crises.
Responsibilities:
- Develop, implement, and evaluate comprehensive training programs for 988 call specialists, dispatchers, and other system partners across Indiana
- Facilitate trainings and implementation, as well as auditing of learning and development as necessary
- Partner with subject matter experts to ensure training content aligns with best practices in crisis intervention, de-escalation, and mental health support (SAMHSA's Behavioral Health Crisis Care Best Practices a plus)
- Support stakeholders and their training staff to increase consistency and success in
- Ensure updates to all trainings as deemed appropriate
- Maintain the learning management system
- Conduct training needs assessments and identify gaps in knowledge and skills
- Stay up-to-date on emerging trends in crisis intervention and mental health support
- Develop and maintain training materials, including handouts, presentations, and online resources
- Collaborate with team members and other
stakeholders to create trainings in support of interoperability of the
crisis response system
Qualifications:
- At least 1 year of experience developing and/or
delivering training programs in a crisis response or mental health setting
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to work independently and as part of a
team
- Project coordination
skills, including multitasking and setting priorities
- Proficiency in Microsoft Office Suite and learning
management systems (LMS) a plus
- Demonstrates
cultural and linguistic competence and understands impact of unique
challenges for underrepresented groups accessing crisis services,
including BIPOC, LGBTQ+ populations, and rural communities
- Personal/Lived
experience accessing crisis services for a mental health, substance use,
and/or suicide-related crisis preferred
- Experience with the 988 Suicide and Crisis
Lifeline and Indiana’s Crisis Response System preferred
Job Type: Contract
Pay: $40.00 - $42.00 per hour
Expected hours: 37.5 per week
Experience:
- Mental health counseling: 1 year (Required)
Location:
- Indianapolis, IN (Required)
Work Location: Remote