Job Description
Job Responsibilities
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of operations
- Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient
- Handle inventory, orders, and replenish medical supplies and materials
- Administer medications, including injections in scope of practice
- Handle multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication
- Performs other duties as assigned
Required Qualifications
- Graduate of an accredited medical assistant or surgical technician program
- Minimum of 2 years comparable clinical back office medical assistant experience
- BLS (Basic Life Support) certification required
Preferred Qualifications
- Excellent computer skills and familiarity with Microsoft products.
- Reading, writing, and excellent oral proficiency in the English language.
- Strong organizational and follow-through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability and initiative.
- Proven organizational skills, great interpersonal skills, and ability to work as a key team member.
- Comfort and efficiency with multi-tasking, issue resolution, and conflict management.
Physical Job Requirements
- May require standing, walking and sitting for extended amounts of time.
- Occasionally lift and carry items weighing up to 50 lbs.
- Manual and finger dexterity and hand-eye coordination
- Includes full range of body motion including potential of handling and lifting patients.
- Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.
Pay: From $28.00 per hour
Schedule:
Work setting:
Experience:
- EMR systems: 1 year (Preferred)
- Vital signs: 1 year (Preferred)
- Phlebotomy: 2 years (Required)
License/Certification:
- BLS Certification (Required)
- Certified Medical Assistant (Required)
Ability to Commute:
Ability to Relocate:
- Redmond, WA: Relocate before starting work (Required)
Work Location: In person