GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.
GreenMark offers the following benefits:
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Excellent health benefit package begins 1st day
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Paid Holidays
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Paid Time Off
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401k with company match
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Tool discounts
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Company provided uniforms
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First shift work schedule
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Career stability
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Overtime available
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Team bonuses
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Company paid training
Training and Growth:
GreenMark prides itself on exceeding John Deere’s yearly training goals. Our teams are provided with top-notch training and are the best in the industry. Training is conducted either online, in person or at a John Deere training facility. If you want to be one of the industry’s best, it’s time to come to a company that wants you to be the best!
Wage: $45,000 - $60,000/year salary range
Purpose:
Works with other ISS Level 1 on helpdesk tickets. Works with all computer systems, printers, and other company provided devices and their users. Oversees and assures up-to-date, effective server and network hardware properties and recommendations for IT training in current and future systems/infrastructure.
Responsibilities:
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1st level of help desk ticket escalation on tickets on systems other than Cisco call manager
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Works with IT Manager on gaps in help desk coverage during business hours
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Works with IT Manager on training recommendations and scheduling
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Maintains knowledge of current technology and stay abreast of new technological advancements to provide cost effective solutions for the company
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Maintains administration of all domain user IDs and passwords, grants clearance to systems and applications as appropriate
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Safeguards dealership technology systems through items such as acceptable use, password, and network access policies
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Works with service provider to maintain and periodically test all backup systems.
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Provides IT support to employees in all locations by prioritizing, troubleshooting, and resolving problems quickly
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Escalates technology installation and support issues to appropriate dealership, partner, and vendor personnel as appropriate.
Experience, Education, Skills and Knowledge:
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5+ years’ experience in information technology
- Strong communication skills with ability to train others on technology solutions
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Experience with Windows 10 and Microsoft 365 administration.
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Detail oriented with ability to document and manage equipment asset databases
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Must be physically able to perform minor lifting of equipment, climbing or crawling to install equipment and run cables and occasionally long periods of time sitting at a workstation
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Must be willing to travel to company locations
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Able to cover off hours and rotation of Saturdays during spring and fall seasons.
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Knowledge of Meraki networking products a plus
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Degree in Information Technology or equivalent experience recommended
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