MAR # 1: General Emergency/Admitting Clerical Functions
- Mini-registration, registration, and admission process activities
1. Identify patients using the Check 12 approach.
2. Generate patient wristbands and place the band on the patient’s wrist.
3. Interview patients thoroughly to ensure the accurate collection and entry of demographic, pharmacy,
and insurance information.
4. Explain and obtain e-signature for general consent, HIPAA Notice of Privacy Protection, and other
consent forms.
5. Scan all signed consents into the electronic medical record.
6. Orient and educate admitted patients about their rights as inpatients. Provide patients with a complete
admission packet in adherence to HHC Compliance Office and by other external governing bodies.
7. Provide all patients with the opportunity to voucher their personal property.
8. Utilize down-time procedures when directed
- Provide clerical support to the medical providers in the Emergency Department. This includes answering
phones, placing and connecting pages, taking messages, scanning documents, and performing other clerical
tasks as requested.
- Assist providers by scheduling follow-up primary care and specialty care appointments in Bellevue
outpatient clinics or in other HHC facilities after verifying insurance.
- Assist providers in arranging transportation for discharged patients.
- Compile Midnight Census Report if trained and instructed
- Participate in bed-finding activities, assign beds for admitted, and transfer patients.
- Provide clerical coverage to the Emergency Ward as needed.
- Must demonstrate proficiency in the following systems when applicable:
o Bellevue Email (Outlook/Webmail)
o Jabber Messenger
o EPIC: Bed planning, ER Registrar and Cadence
o Evitals (death certificates)
o Others as needed
- Participate in training new staff on clerical functions
Employee Temp Agency Volunteer Contractor
- Other clerical duties as assigned
MAR #2: Workload and Services Documentation
- Keep a log of all work performed; including but not limited to, list of all full registrations, mini-registrations,
appointments made, admissions entered, # of packets created, # of beds assigned, etc. Give log to tour
manager at end of shift each day.
- Scan all required documents into patients’ electronic medical record (includes consent forms, IDs, insurance
cards, ACRs, EKGs, medical records, etc.)
MAR # 3: Participate as an Active Member of the Admitting / ED Department
- Model positive and professional interactions between staff, leadership, providers, patients and visitors.
- Read and respond to departmental emails in a timely manner
- Follow all hospital and departmental policies and procedures.
- Foster collaborative relationships with peers in the department as well as other staff at Bellevue and
throughout HHC, with a particular focus on teamwork with the Emergency, Outpatient and Inpatient care
teams.
- Participate in professional development and educational activities.
- Attend and actively participate in all assigned meetings and in-services.
- Participate in assigned Quality Assurance (QA) duties, including Breakthrough training events and initiatives
and attendance at DMS board briefs.
- Perform other related duties.