WHO ARE WE?
Black Diamond Experts is a proud and growing local Utah based residential service company. Our strengths are Electrical, Plumbing, and HVAC. Our goal is to continue dominating Utah's market by servicing the Wasatch Front and St. George while maintaining a happy and loyal customer base. Our priority is taking care of our employees who are our biggest assets.
Black Diamond Experts always looks for dependable, eager to learn, tenacious employees to join our team. Our company understands the importance of growing employees' skills, having a strong positive culture, and having managers you can depend on. We are constantly improving and being innovative in an ever evolving field. We are looking for employees who are determined to be part of a growing company that's dependable and here to stay for years to come!
This is an on site position at our Salt Lake City shop. No Remote positions are available.
WHAT YOU WILL DO?
- Convert incoming leads (phone, text, and 3rd party vendor messaging) into scheduled appointments for our technicians
-
Ask questions and build rapport with the customer to fully understand needs and goals
-
Educate potential or existing customers on the services we provide and any promotions that come with them
-
Take ownership to resolve scheduling or customer issues should they arise.
-
Add-on other services we offer as a package deal for our Experts to perform
-
Conduct outbounds to help fill the schedule.
This position makes you feel like you're making a difference by helping people when they need Electrical, Plumbing, and HVAC. It is crucial to the success of our company and part of our assurance of customer satisfaction.
WHAT WE HAVE TO OFFER YOU!
- Top Wages
-
Paid Training
-
100% Paid Employee Health Plan
-
100% Paid Employee Dental Plan
-
Family Health & Dental Plan Contribution
-
401k + Contribution
-
Paid Time Off, Holiday Pay, and Voluntary Time Off
-
Monthly Company Breakfast
-
Weekly opportunity to win Bingo and receive a gift card (This is not a joke!).
*Regrettably, only those chosen for an interview will be contacted*