Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 9 dealerships consisting of 18 different franchises and approximately 800 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.
Benefits
Health, Dental & Vision Insurance
BCBS Health & Wellness Discounts/Programs
Life Insurance
401(k)
Paid time off / Vacation
Growth / Advancement Opportunities
Employee Vehicle Purchase Policy
Above Average Industry Pay
Publicly traded organization / stability
Employee referral bonuses
Responsibilities
Collaborate with leadership to forecast and implement regular sales goals and objectives for team members.
Set individual sales goals per employee within the department.
Attract, train, motivate and monitor the performance of all service department personnel
Maintain positive relationships with manufacturers and business partners.
Ensure the staff meets all training requirements.
Prioritize customer retention by determining a strategic marketing plan, and by communicating with the existing database to maintain the stores goals for active customers.
Maintaining the highest Customer Retention rating from customers by handling customer complaints immediately and according to dealership policy.
Qualifications
5 + years of automotive dealership service management required
R&R experience preferred
Positive attitude / Outgoing personality
Good analytical skills and problem solving ability
Great organizational skills
Experience in managing technicians, and advisors.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.