Who we are:
Mars Hill Animal Hospital is looking to add a friendly and dedicated Full-Time or Part-Time Veterinary Receptionist / Client Care Specialist to our front desk team.
Our Veterinary Veterinary Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service. As our first point of contact, you will be delivering personalized and dedicated client care to all patients and owners.
By joining the Veterinary Receptionist Team at Mars Hill Animal Hospital, you can enjoy a meaningful career in a fun but professional team-oriented atmosphere. We value the personal and professional growth of all staff members. If you have the ability to work in a fast-paced environment, strive to never stop learning, and have a passion for Veterinary Medicine, Mars Hill Animal Hospital may be the place for you.
Daily responsibilities of a Veterinary Receptionist include:
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Managing multiple phone lines
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Booking appointments
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Greeting clients
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Processing payments
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Ensuring that the reception area is clean and comfortable for clients.
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Customer Service
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Teamwork
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Medical Record Management
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Client Communication
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Positive, upbeat attitude
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Organizational skills
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Ability to remain calm under pressure
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Develop an understanding of basic veterinary topics including vaccinations, basic lab tests, common diseases, parasite prevention, diets, and other medical topics.
Please ask us about our benefit packages available to both Full and Part-time employees.
This is a Full-Time or Part-Time position with benefits. Someone with a love of animals and a customer service background would be the best fit for this position. You must be outgoing and energetic to fill this role. Our Veterinary Receptionists play an integral role in providing excellent care to our patients as well as providing outstanding customer service. Hourly pay for this position is dependent on experience. Starting range is $14-$15 per hour base.
Think you are the Veterinary Receptionist / Client Care Specialist we are looking for? We look forward to hearing from you!
What's in it for you::
Financial Benefits:
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A flexible approach to compensation that will reflect your skillset and future performance
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401(k) matching & Roth Retirement Savings Plan
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Flexible Spending Account
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529 Savings Plan
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Tuition Support Program
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Referral bonus program
Wellness Benefits:
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Health Insurance, including medical, dental, and vision
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Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
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Sick Time / Paid Time Off
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Free/discounted lab work for all employee pets
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Pet discounts on services and products
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Pet food discount program
Workplace Benefits:
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Quarterly Team Rewards Bonus Program
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Professional development opportunities
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Continuing education allowance
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Uniform allowance
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Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide
Lifestyle Benefits:
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Six paid holidays
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Employee Assistance Program
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Employee discount program
Financial Benefits:
-
A flexible approach to compensation that will reflect your skillset and future performance
-
401(k) matching & Roth Retirement Savings Plan
-
529 Savings Plan
-
Referral bonus program
-
Wellness Benefits:
-
Sick Time / Paid Time Off
-
Free/discounted lab work for all employee pets
-
Pet discounts on services and products
-
Pet food discount program
Workplace Benefits:
-
Quarterly Team Rewards Bonus Program
-
Professional development opportunities
-
Continuing education allowance
-
Uniform allowance
-
Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide
Lifestyle Benefits
-
Employee Assistance Program
-
Employee discount program
Diversity, equity, inclusion, and belonging are core values of Mars Hill Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.