Job Overview:
We are seeking a detail-oriented and customer-focused Front Desk Agent/Phone Center to join our team. As a Front Desk Agent, you will be the first point of contact for our organization, providing exceptional customer service and administrative support.
Duties:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls in a courteous and efficient manner
- Assist with check-ins, check-outs, and scheduling
- Handle inquiries and provide accurate information about our services
- Maintain a tidy and organized front desk area
- Collect and process payments efficiently
- Assist with administrative tasks such as filing and data entry
Experience:
- Previous experience in healthcare is preferred
- Proficiency in computer literacy
- Knowledge of clerical procedures and office management systems
- Strong proofreading skills to ensure accuracy in written communication
- Knowledge of insurance plans is a PLUS
Skills:
- Excellent customer service skills
- Strong communication abilities both verbal and written
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in all work tasks
- Familiarity with front desk operations and procedures
- Ability to work well under pressure in a fast-paced environment
If you are a proactive individual with exceptional organizational skills and a passion for delivering outstanding service, we invite you to apply for the Front Desk Agent position. Join our team and be part of a dynamic work environment that values teamwork, professionalism, and growth opportunities.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Levittown, PA 19057 (Required)
Ability to Relocate:
- Levittown, PA 19057: Relocate before starting work (Preferred)
Work Location: In person