Requisition ID: 17437
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
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Pension Plan (at no cost to the employee)
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401(k) plan with employer matching
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Available your first day: Medical, vision, dental, and life insurance
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Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
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Parental leave (up to 4 weeks) and adoption assistance
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Wellness programs (including access to a recreation and fitness facility)
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Short and long-term disability plans
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Tuition assistance for both undergraduate and graduate programs
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10 Employee Resource Groups for career development, community service, and networking
The Scheduling Specialist is responsible for the planning and scheduling of the departments workload and work crews. Ensures the assignment and scheduling of work follows company policy and adheres to the highest standards in customer service. Gathers information and prepares reports and provides support to the ongoing operations of the department. Evaluates current procedures and recommends changes to improve the efficiency in planning and scheduling of projects.
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Solid understanding of SRP Policies and Procedures, Construction Standards, and Electric Service Specifications.
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Able to read and understand construction prints to determine level of coordination on the project, such as Bluestake, Switching, Outages and others as necessary.
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Organizes and coordinates the department’s activities to ensure the most effective use of the labor force to meet customer and SRP requirements.
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Ensures schedules are maintained and appropriately modified to reflect unexpected changes.
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Provide a contingency schedule as required in order to maintain work continuity.
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Prepares for unforeseen emergencies or changes in priorities.
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Acts as a liaison between the department and outside customers and consulting firms when coordinating, establishing, scheduling, and maintaining job status until completion.
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Provides various reports to management and supervisors regarding schedule performance, priority conflicts, resource issues, and other trend information significant to working a viable schedule.
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Assists in training personnel in the proper methods and procedures for reporting job progress and functions performed.
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Assists in developing procedures that improve departmental effectiveness and productivity.
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Supports departments through accurate and timely collection of job-related tools such as reference maps/files and customer records.
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Maintains or assists in maintaining systems of record including Maximo, SAP, and Phoenix.
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Prepares and maintains electronic and hard copies of job order files and prepares job order files for design and construction.
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Solid understanding of PHOENIX, Maximo, TLM, Small World, On Demand, CIMAGE, City or County Assessor Maps, AMP and other programs as needed.
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Other duties as assigned by management.
Some college level coursework to be evaluated on an individual basis according to the skill. Level to determine if applicable to the position by management.
Minimum of 6 years of related experience required. Capability to perform advanced work and technical knowledge of the business as determined by management.
Experience as Customer Service Representative, Scheduling Coordinator, Material and Records Coordinator, Design Technician, Designer, or other similar positions.
Minimum of 15 college credits (100+) from an accredited institution that prepares the employee for the assignment.
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.