The Friendship Center fosters hope and dignity in Chicago’s northwest side communities through access to food and vital resources.
The Friendship Center (TFC) supports the food-insecure populations of Chicago’s northwest side neighborhoods like Albany Park, Lincoln Square, North Park, Ravenswood, and West Ridge. We are a welcoming, fresh food, full-choice pantry providing hot meals, home delivery, and pet food distributions. Our food-rescue program is one of the largest in the city of Chicago. We serve over 4,500 neighbors facing hunger each month.
TFC provides access to short and long-term needs for those at risk of being food insecure. By assisting with SNAP applications and/or making referrals to our community nonprofit and healthcare partners, we can connect folks with job training, counseling, legal advice, and underinsured healthcare to allow them to overcome other challenges they may be facing.
Objective of Job:
The Director of Operations is responsible for the successful planning, management, and execution of all activity related to the direct acquisition and distribution of food so The Friendship Center can provide hope and dignity in our community through access to food and other vital resources.
Essential Functions:
- Supervise the team associated with food acquisition and distribution.
- -- Oversee all food acquisition activity, including food rescue, inventory ordering from the Greater Chicago Food Bank and elsewhere, and any needed product purchases, and ensure accurate records are kept.
- -- Oversee the operations of all food distribution activity to ensure successful execution.
- -- Oversee volunteer solicitation, retention, communication, and recognition, creating a culture of appreciation.
- -- Oversee facilities and equipment maintenance and compliance
- Collaborate with the Executive Director to improve and scale food sourcing and distribution activity.
Secondary Functions:
- Demonstrate a professional demeanor in all interactions with all constituents.
- Maintain a high level of cleanliness and organization in all food preparation, storage, and distribution areas.
- Promote and achieve a positive work environment.
- Attend all necessary trainings according to The Friendship Center policies.
- Attend Board meetings as requested.
- Other duties as assigned.
Qualifications:
- High School diploma or equivalent.
- 2+ years’ experience in Operations, Organizational and/or Administrative role with past success.
- Exceptional organizational skills.
- Ability to multi-task with a strong sense of meeting deadlines and follow-up.
- Ability to collaborate well and be an effective team player.
- High degree of professionalism, flexibility and initiative.
- Excellent verbal/written communication skills.
- Some comfort with data entry and computers.
- Valid driver’s license and willingness to travel locally.
- Ability to lift 50 pounds and stand for long periods.
- Committed to organizational mission of ending hunger.
This is an outstanding opportunity for a results-driven professional looking to make a significant impact in the community. The Friendship Center embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
Ability to Commute:
- Chicago, IL 60625 (Required)
Work Location: In person