Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 117,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.
We are now hiring for a full-time Case Manager 1 to join our Team!
ESSENTIAL JOB FUNCTIONS:
- Conducts thorough assessment of clients. Evaluates problem and service needs.
- Develop a written client service plan specifying goals to be achieved and services to be pursued.
- Supplements service plans to meet client needs.
- Provides, as appropriate, supportive help, advocacy, and case management to individuals and families in coping with environment and interpersonal relationship issues.
- Works collaboratively with community resources. Develops a knowledge of resources and helps clients to utilize them.
- Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
- Reassess and monitor the client's situation and the adequacy of the service plan.
- Collaborates and participates with other program staff in the planning and implementation of service plans.
- After consultation with the supervisor, handles emergency and crises within target population.
- With supervisory approval, authorizes limited amounts of financial assistance to own clients.
- May work with community groups.
- Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
- Works effectively with diverse staff and service populations. Accountable for providing exceptional customer service.
- Other duties as assigned by supervisor.
QUALIFICATIONS:
- Bachelor's Degree in Social Work or related field from an accredited college or university.
- Strong interpersonal and time management skills. Some direct service experience preferred.
- Requires mobility to work with a community based caseload.
- Ability to maintain assigned community and home-based services.
- Ability to work effectively with diverse individuals and groups
ADDITIONAL REQUIREMENTS:
- MFS staff are required to provide proof of vaccination or have an approved Medical exemption prior to starting employment. If an approved Medical is obtained, weekly testing may be required.
PHYSICAL DEMANDS
- While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
- The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
- The employee may occasionally lift and/or move up to 50 pounds.
SALARY:
- Compensation is commensurate with years of related experience, position requirements, and candidate qualifications. The average salary for the position is $44,484.
Metropolitan Family Services offers a very generous benefits packet to our professionals:
- Blue Cross and Blue Shield Medical Coverage: HMO, Traditional PPO, or PPO w/ HSA contributions.
- Dental and Vision Insurance Options
- 12 paid Holidays
- Paid Time Off (PTO)
- 401K Plan
- Training and Professional Development Plan with E- Learning
- Wellness Initiative Program
- Employee Assistance Network
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)