Highland Cabinetry Inc. is seeking skilled and motivated IT Specialist to join our dynamic team. As an IT Specialist, you will play a crucial role in maintaing and adminsitrating our IT assets as well as provide crucial IT support for the IT team.
Position Responsibilities
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User administration to all company software’s as assigned.
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Provide day to day assistance and problem solving on NetSuite operations and errors.
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Provide assistance and complete tasks assigned by the Systems Administration and Developer position.
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Install desktops, portable computers, peripherals, and software.
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Perform software and hardware upgrades and installations involving multiple computers, printers,
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multi-printers, and peripherals.
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Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures.
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Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software.
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Prepare progress/status reports and submit to team leads as required.
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Contact and effectively communicate with users by telephone, electronic communications, or in
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person.
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Analyze and assess customer service requests and provide prompt technical solutions.
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Prepare equipment for reuse or surplus of property actions.
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Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations.
Work Location & Schedule
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20 Hours per Week
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Schedule: 8:00am-4:00pm
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Work Location: Position is mandatory on-site