Full Job Description
Job Summary
Princeton Club is looking for an outgoing, self-driven and positive individual to join our team as a full-time Membership Counselor. Utilizing your passion for fitness and desire to help every person live a healthy life, you will be responsible for member acquisition and retention. In this role, you will guide and encourage existing and potential members in their path to living a healthier life and connect them within the club to the departments of interest.
Our Membership Counselors provide leading customer service and a desire to help our members on their path to success.
Schedule:
Weekdays: 12-8 pm
Every other weekend: Saturday 9 am-5 pm, Sunday 12 pm-5 pm
Benefits
Excellent team based, positive work environment. Gym membership for you and immediate family members, excellent commission based salary with opportunities to receive bonuses, health insurance, paid vacation time, and personal time off.
Responsibilities and Duties
- Existing member follow up and support
- New member acquisition through lead generation, community involvement and outbound calling and emailing
- Achieve ongoing membership goals (daily, weekly, monthly and yearly goals)
- Meet the unique needs and interests of each current and potential member by connecting them to the proper department/s to help them reach their goals
- Attend regular sales meetings
- Actively promote all services provided within the clubs
- Inspire others to live a healthy lifestyle
- Develop and maintain relationships with existing and new members
- Maximize member referrals
Qualifications and Skills
- Bilingual (Spanish) preferred not required
- Minimum 1-3 years of sales and/or customer service experience
- Excellent verbal & written communication skills
- Self-motivated and driven
- Ability to work well independently and in a team environment
- Outstanding interpersonal skills
- Experience in meeting and exceeding performance goals on an individual and team level
- Personal desire and commitment for living a healthy lifestyle
- Desire to learn and adapt in an ever-changing environment
- Exceptional multi-tasking abilities
- Thrives in a fast-paced environment
- Able to make phone calls and send emails for extended periods of time
- Basic math skills: addition, subtraction, multiplication, percentages
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends required
Supplemental Pay:
Education:
Experience:
- Sales Experience: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location:
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
Job Type: Full-time
Pay: $15.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Compensation package:
- Bonus opportunities
- Commission pay
- Uncapped commission
Schedule:
- 8 hour shift
- Evening shift
- Rotating weekends
Travel requirement:
Application Question(s):
- How comfortable are you with commissioned sales pay?
Experience:
- Sales: 3 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person