InSync Consulting is seeking a Technical Analyst for a healthcare facility located in Sacramento California. The Technical Analyst II supports the technical standards and testing of the client’s policies, systems, and applications. This role involves moderately complex technical analysis, design, support, implementation, and project management for technology-related activities. It also includes providing training services to facility employees, enhancing their understanding and utilization of technical systems.
Principal Accountabilities:
- Monitor applications, systems, storage, and networks.
- Escalate issues to the appropriate on-call groups as needed.
- Conduct hardware and software upgrades, replacements, and repairs.
- Provide specifications, data mapping, and testing support for system enhancements.
- Prepare and manage training environments, ensuring all necessary equipment and materials are available.
- Handle logistics for training sessions, including attendance tracking and delivery of training materials.
- Support and monitor classroom activities, providing assistance to participants as needed.
Minimum Requirements:
- Associate degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Minimum of one year of IT Support within a healthcare setting
Skills and Knowledge:
- Advanced understanding of IT concepts and the development of processes and procedures.
- Ability to perform effectively in dynamic environments with frequent workload changes.
- Strong analytical skills with the ability to develop logical and objective conclusions.
- Excellent interpersonal skills with the ability to establish cooperative working relationships.
- Strong presentation and communication skills, aimed at effectively sharing information and ideas.
Job Types: Full-time, Contract, Temporary
Pay: $23.52 - $26.40 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Schedule:
Experience:
- IT support: 2 years (Required)
Ability to Commute:
Work Location: In person