Company Profile:
Celebration Travel Group (CTG) is a collection of independent travel companies and brands including:
- All Inclusive Outlet (AIO), based in Georgetown, KY is a leading online travel agency that specializes in all inclusive vacation packages to Mexico and the Caribbean. Since its inception, AIO has helped hundreds of thousands of satisfied customers to enjoy a fabulous all inclusive vacation at an unbeatable outlet price.
- Destination Weddings Travel Inc. (DWT), headquartered in Wayland, MA, is the leading seller of destination wedding group travel services. Over the past decade, DWT has helped over 30,000 couples to plan their dream destination weddings and more than a million guests to attend these celebrations.
- CelebrationTravel.com, a sub brand of DWT, built to generate incremental sales via social groups including family reunions, milestone celebrations, bachelor/ette parties, and company incentive trips.
- DestiWorld is a B2B vacation tour operator that works with hotels, DMCs, airlines and other travel suppliers to create vacation packages that it sells through its travel agency partners including DWT & AIO.
Position Summary:
We are seeking a Director of Technology and Innovation to lead CTG’s shared technology team supporting the IT and software development needs for each of the CTG businesses. Reporting to the CEO, this person is a key member of the executive team, and provides leadership and oversight for all aspects of technology. The Director of Technology and Innovation will collaborate with senior management to develop and implement new systems across multiple functions in order to maximize operational efficiency, optimize the customer experience and achieve business objectives. They will manage a high performing team of developers, and oversee all technology operations, infrastructure, applications, security, and innovation.
We're looking for candidates with a proven track record of leveraging technology to create innovative solutions that have driven and enabled business growth. This is a full-time remote position with a competitive compensation and benefits package that includes travel perks to our partner hotels throughout Mexico and the Caribbean.
Responsibilities:
Technology Team Management:
- Oversee and support an in-house team of three software developers.
- Manage development projects, set priorities, provide feedback, and resolve blockers.
- Handle recruitment, training, and performance evaluations.
Oversee Software Development:
- Enhance UX and performance of B2C and B2B online booking engines and back office systems.
- Develop and execute a roadmap to modernize legacy applications and migrate to new codebase.
- Implement new technologies to improve system performance and user experience.
Manage Cloud Hosted Infrastructure including standard VMs, GCP managed services, and Kubernetes:
- Maintain and optimize infrastructure to minimize downtime and costs.
- Stay informed about new GCP features that can facilitate our initiatives and/or save hosting costs.
IT Infrastructure Management:
- Manage all IT infrastructure, including email accounts, hardware, and security.
- Coordinate with third-party IT providers for remote support.
Strategic Planning and Cross Functional Collaboration:
- Participate in weekly executive meetings, providing detailed updates on tech initiatives and projects.
- Work closely with Sales, Operations, Accounting, Marketing, and Product teams to identify and support their technology requirements and key initiatives.
- Set long-term goals and yearly objectives for the technology team.
- Communicate technical concepts to non-technical staff effectively.
Problem-Solving & Innovation:
- Identify and resolve technical and operational challenges.
- Lead initiatives to automate and streamline business processes.
- Stay updated with industry trends to drive continuous improvement.
Security and Compliance:
- Ensure all technology processes adhere to relevant laws, regulations, and compliance requirements.
- Establish and enforce IT guidelines regarding user access, security, support, and device configuration.
- Identify and address vulnerabilities to ensure continual functioning, security, and privacy of critical operations, systems, and applications.
Vendor Management:
- Establish and maintain strong partnerships with technology vendors.
- Negotiate competitive vendor contracts to control costs.
Qualifications:
- 5+ years of experience leading technology teams and managing software development resources.
- Bachelor's degree in Computer Science or related field.
- Proficient with Google Cloud Compute (GCP), including standard VMs, GCP services, Kubernetes (GKE).
- Working knowledge of the following technologies: HTML, CSS/SCSS, Javascript, Typescript, ASP.NET, legacy ASP, Ruby on Rails, Nodejs, Angular, and AngularJS, SQL Server, Postgres QL, and Jenkins.
- Experienced with API integrations.
- Strategic thinker with ability to translate business objectives into effective technology strategies.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior executives.
- Demonstrated Project Management experience and agile work methodology.
- Strong understanding of technology trends and best practices.
- Experience with BI platforms such as Tableau, Power BI, Looker.
- Knowledge of data warehousing concepts and technologies - Google Big Query preferred.
- Experience in travel industry and/or with travel industry technology is a strong plus.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
Application Question(s):
- Please rate your proficiency level (1-10, 10 being an expert) working with Google Cloud Platform (GCP).
- Please rate your proficiency level (1-10, 10 being an expert) developing/maintaining API integrations.
- How many years of People/Team Management experience do you have?
- Do you have prior work experience in Travel Industry Technology ?
- What is your desired salary range?
- Please rate your proficiency level (1-10, 10 being an expert) working with Angular and AngularJS.
Experience:
- Technology Team Management: 5 years (Required)
Work Location: Remote