JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Essential Functions:
Assist Sr. General Manager with tactical planning for the regional facilities team’s goals and objectives
Provides support for guests, visitors and employees at client locations & ensures appropriate follow up with customers
Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers.
Resolves problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.
Coordinates special events in support of client or JLL.
Provides support for meetings and conference room reservations, as needed and directed
Assists with the coordination and scheduling of maintenance activities
Provides facility specific assistance to the project management team as needed or requested
Any and all other duties and tasks as assigned.
Financial Assistance:
Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.
Assist with budgetary requests, analysis and reporting budget variances
Work with team members to identify and respond to any financial or budgeting related issues
Helps support facility specific cost savings targets to contribute to the account achieving significant savings.
ATM Program/Scope of Work Description:
Conduct daily reviews of the Service Provider database inspections.
Thoroughly examine inspections to identify any issues or discrepancies.
Identify and document any deficiencies, preparing WOs for necessary actions.
Promptly address and follow up on urgent ATM tickets to ensure swift resolution.
Ensure all ATMs comply (ADA) standards.
Maintain regular communication with Service Providers to request updates on ongoing issues and resolutions.
Prepare and review various client reports including; I.e. janitorial reports, SLA reports, monthly WO count/review reports
Schedule and Coordinate Proactive Vendor Meets: Arrange and coordinate vendor meets. Confirm details and follow up on POC for scheduled vendor meetings. Ensure vendors receive confirmation of meetings along with relevant POC details.
Keep an up-to-date calendar of all scheduled vendor and project meetings to ensure smooth coordination.
Assist in the process of updating and organizing lighting survey reports to maintain accurate records.
Skills:
Must be proficient at Excel Spreadsheets, and administrative capability of customizing administrative reports.
Ensure accuracy and timely updates to all database files (contacts, contracts, vendors, landlords, emergency files, etc.), and recurring client and Sr. General Manager documentation and reporting requirements; in supporting all areas of Facilities Management Operations/Administration.
Superior customer service skills and orientation
Ability to maintain professionalism at all times under stressful situations
Ability to plan and manage work under time constraints
Ability to multitask and work without direct supervision
Proficient in MS Office, and possess strong written, verbal and people skills
Strong organizational skills and collaborative style needed.
2+ years’ experience with Facility or Property Administration
Bachelor’s degree preferred.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.