Job Overview:
We are looking for a skilled Automotive Service Manager to lead our team. The ideal candidate will have a background in automotive service, strong sales acumen, and exceptional customer service skills. As the Automotive Service Manager, you will play a crucial role in managing the service department and ensuring customer satisfaction.
Responsibilities:
- 95K - 135K+
- Oversee the daily operations of the service department
- Manage and mentor a team of service technicians and advisors
- Schedule and delegate work assignments to technicians for efficient workflow
- Provide technical guidance and support to technicians, especially on complex repairs
- Monitor and evaluate technician performance, offering feedback for improvement
- Ensure timely completion of repairs meeting high-quality standards
- Maintain accurate records of customer interactions, repairs, and service history
- Address customer complaints or issues promptly and professionally
- Collaborate with the parts department to ensure availability of required parts and supplies
- Stay informed about industry trends and advancements in automotive technology
Qualifications:
- Proven experience as an Automotive Service Manager or in a similar role
- Strong knowledge of automotive diagnostics, repair, and maintenance
- Proficient in sales techniques and exceptional customer service skills
- Familiarity with automotive diagnostic equipment is preferred
- Ability to lead a team effectively, prioritize tasks, and manage workflow efficiently
- Excellent communication and interpersonal abilities
- Valid driver's license
If you are a dynamic individual passionate about automotive service with a knack for leadership, we invite you to apply for the Automotive Service Manager position. Join our team today and be part of our commitment to excellence in automotive service.
Job Type: Full-time
Pay: $90,000.00 - $135,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Rotating weekends
- Weekends as needed
Shift:
Ability to Relocate:
- Chicago, IL: Relocate before starting work (Required)
Work Location: In person