We are looking for an experienced front desk associate with strong customer service and computer skills. Applicants must be able to work a flexible schedule, including holidays and weekends, and have reliable transportation. All employees must pass a criminal background check and drug test. Starting pay is negotiable, based on skill and experience.
Job Responsibilities:
- Monitor traffic in and out of the building and ensure that all visitors and vendors sign in.
- Answer questions from owners, guests/renters, and vendors
- Make reservations and process credit card payments for Islander East’s rental program.
- Record repair requests and dispatch maintenance
- Assist management in maintaining records of insurance and pet vaccinations
- Prepare reports and forms for the homeowner’s association and rental program
Required Skills
- Must be comfortable working with Microsoft Word, Excel, and Outlook
- Must have excellent written and verbal communication skills
- Must be able to operate a 2-line telephone and fax machine
- Must be able to lift up to fifty pounds, on occasion
- Must exercise discretion and become knowledgeable of the policies and procedures of Management, and communicate them in a confident and courteous manner
- Must speak and write fluently in English. Fluency in Spanish is a plus, but not required.
Required education:
- High school or equivalent
Required experience:
- 2 years combined experience in desk services, office administration, customer service and/or conflict resolution.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: No more than 32 per week
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Work setting:
Work Location: In person