**Overview:** Join our team as a Front Desk Agent at our hospitality establishment. We are looking for a customer-oriented individual who excels in guest service and front desk operations. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently - Handle guest inquiries and provide accurate information about the hotel facilities and services - Manage reservations and ensure all bookings are accurate - Assist guests with any issues or complaints to guarantee their satisfaction - Operate the phone system and direct calls appropriately - Maintain a tidy and organized front desk area **Requirements:** - Previous experience in hospitality, hotel, or front desk roles is preferred - Proficiency in using phone systems and basic computer software - Multilingual or bilingual skills are a plus - Strong communication and interpersonal skills for effective guest relations - Knowledge of hotel management practices is beneficial - Ability to work flexible hours including evenings, weekends, and holidays If you are passionate about providing exceptional guest experiences and have the necessary skills to excel in a front desk role, we invite you to apply for this exciting opportunity.
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: No more than 20 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Middleton, WI 53562 (Required)
Ability to Relocate:
- Middleton, WI 53562: Relocate before starting work (Required)
Work Location: In person