BCforward is currently seeking a highly motivated General Assistant for an opportunity in Tempe, AZ 85281!
Position Title: Client Support Specialist II - Benefits and Talent Solutions
Location: Tempe, AZ 85281
Anticipated Start Date: 08/16/2024
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 06+ Months Contract
Pay Range: $20.00 – 22.00/ Hour
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Job Description:
We are seeking a dedicated Call Center Representative to join our team. The ideal candidate should possess excellent communication skills and be able to assist customers efficiently and professionally.
Responsibilities:
· Answer incoming calls promptly and provide accurate information to customers
· Utilize phone etiquette to ensure a positive customer experience
· Perform data entry tasks accurately and efficiently
· Communicate effectively with customers to resolve inquiries or issues
· Handle calls in a timely manner while maintaining professionalism
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Job Types: Full-time, Contract
Pay: $18.00 - $20.00 per hour
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person