Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills and a passion for providing excellent service to customers.
Responsibilities:
- Communicate with customers via phone, email, and chat
- Provide information about products and services
- Assist customers with orders, returns, and exchanges
- Upsell products and services to increase revenue
- Conduct outbound calling campaigns to generate leads
- Analyze customer feedback to improve service
Skills:
- Excellent sales and customer service skills
- Proficiency in English; bilingual in Spanish is a plus
- Strong phone etiquette and communication abilities
- Ability to analyze customer needs and recommend solutions
- Experience in outbound calling is preferred
Join our team and enjoy a supportive work environment where your contributions are valued. Apply now to be part of our dynamic customer service team!
Job Type: Full-time
Pay: $15.66 - $18.00 per hour
Work setting:
Ability to Commute:
- Katy, TX 77494 (Required)
Ability to Relocate:
- Katy, TX 77494: Relocate before starting work (Required)
Work Location: In person