COLLECTIONS SPECIALIST CREDIT CARD/AUTO LOANS
ONLY EXPERIENCE CANDIDATE WILL BE CONSIDERED
Job Summary:
We are seeking a skilled Collector to join our team. The credit card/auto finance Collector will be responsible for locating individuals who have defaulted on their payments and assisting in the recovery process.
Duties:
- Conduct thorough research to locate individuals who have defaulted on payments
- Utilize various skip tracing techniques and tools to track down debtors
- Communicate with individuals via phone, email, and other communication channels
- Update and maintain accurate records of all skip tracing activities
- Collaborate with internal teams to facilitate the debt recovery process
Qualifications:
ESSENTIAL JOB FUNCTIONS
Daily duties may include some or all of the following:
Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software.
Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software)
Work closely with repossession agents to coordinate activities
Manage the repossession process for bank clients
Work closely with bank employees
Perform in depth people/vehicle location searches
Proactively monitor accounts and address a variety of issues
Make phone contact with customers, field agents, and while skip tracing
QUALIFICATIONS
Guarantee base pay during training period for the first 90 days (base pay and training length negotiable based on experience)
After probationary period opportunity to earn commission in addition to base pay
Healthcare Insurance
Option to participate in 401k
Dental Insurance
Paid Vacation (PTO)
ABOUT OUR COMPANY
Secure Collateral Management operations center is located in Brooklyn, NY. We specialize in the location (skip tracing/collections) of collateral across New York State for large banks and insurance companies. Industry experience by the staff at SCM ranges from skip tracing, collectors and location services, as well as managing the client vendor relationship. We understand our clients and strive to provide optimum service based on their needs.
OUR MISSION
Provide lenders with the most reliable, efficient and cost-effective locate and recovery solutions in a Single Source format. Performance, partnered with the ease of doing business has allowed our company's continued growth without sacrificing personalized service. Our core values of Honesty, Integrity and Reliability foster the partner principal in that, whatever is in our clients best interest determines our course of action. For far too long the vendor's bottom line has driven our industry, forgetting that the bottom line of the client is the key to all our continued operations.
WORK LOCATION & HOURS
The office is located in Downtown Brooklyn
Monday through Friday 8:30am to 5pm
SCOPE
- Proficient in math for financial calculations
- Experience in account reconciliation and analysis
- Familiarity with accounts receivable and accounts payable processes
- Strong phone etiquette and customer service skills
- Previous experience in telemarketing is a plus
Joining our team as a Skip Tracer offers the opportunity to enhance your skills in debt recovery and customer communication. If you possess the required qualifications and are eager to contribute to our team, we welcome your application.
Job Type: Full-time
Pay: From $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Application Question(s):
Experience:
- Collateral/Asset Recovery: 2 years (Required)
- Credit Card Collections: 2 years (Required)
Ability to Commute:
Ability to Relocate:
- Brooklyn, NY: Relocate before starting work (Required)
Work Location: In person