We are looking for a results-driven Bartender/Sales Associate to be attentive to customers on both sides of the bar. The Bartender/Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You will also need to take orders from the customers, make cocktails and pour tasting flights. You should be able to promptly resolve customer concerns and ensure maximum client satisfaction. To be successful as a Bartender/Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of this position are to achieve excellent customer service and create a comfortable environment for patrons to enjoy cocktails while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Take orders from customers and make their cocktails correctly and promptly
- Assist customers with tasting flights through product descriptions
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered to promote sales
- Accurately and professionally describe spirits, distillation process and history to customers
- Process POS (point of sale) purchases
- Cross sell products
- Perform daily and shift checklist procedures
- Team up with co-workers to ensure proper customer service
- Maintain safety and cleanliness of store
- Comply with inventory control procedures such as stock rotation and re-stocking shelves
Skills
- Proven work experience as a Retail Sales Associate and Bartender, or have experience working in bar or restaurant
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts. Must be available for occasional Sunday shifts
- Must lift and carry up to thirty (30) pounds
- Must stand for long periods
- Must have reliable transportatioon
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Bartending: 1 year (Required)
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person