**Now offering sign-on bonus!**
Pet Resort in the general Portland area is seeking a born leader and animal lover with a passion for top-notch care. The General Manager of our resort will be at the head of it all, and will ensure a premier experience for pets and pet parents alike. This is your opportunity to work with pets and pet lovers, and show us your natural talent for leadership!
Your Role:
- Oversee the daily operation of the resort; guide and support center staff
- Act as the face of the resort and provide the highest standard of customer service
- Flexibility within your role; able to work alongside your team in the day-to-day operation of your facility as well as on administrative duties. Manage the front desk, daycare, and kennel rooms as needed.
- Monitor your staff, foster their growth, and provide excellent leadership and chances for their development. Ensure staff compliance with training and industry standards.
- Work with corporate leadership and staff and oversee payroll.
- Schedule staff according to the center’s needs while being mindful of budgets
- Provide reports as needed to leadership, including financial, revenue, and end-of-day reports.
- Ensure that all pets in our care have the best possible experience by upholding safety standards, correctly administering medications, and maintain necessary supplies.
- Complete any and all assigned training associated with your position
- Participate in scheduled and essential meetings with other leaders in our company
- Represent us out in the community—be our face in local events, and work with local businesses.
- Complete any other assigned duties
Must-Have Skills:
- At least two years of management experience, including basic experience with P&L.
- Enthusiasm for a great customer experience
- Modern computer skills and adaptability to learn industry software
- Able to problem solve, manage people, and maintain confidentiality
- Strong communication skills; able to present ideas and motivate others
- Previous animal experience not required, but a plus—but a love for animals is an absolute necessity ''
- Able to manage multiple deadlines and tasks
- Flexible schedule—able to work weekends, evenings, and holidays
- Creativity and a mindset for improvement and growth—impact your resort in a positive way with fresh ideas
- Work a minimum of 40 hours per week alongside your team
- The ability to lift at least 40 lbs. and work on your feet throughout the day
- A desire to grow even further
What We Offer:
- Pay range $50,000-$60,000 per year, Exempt salary position
- PTO, medical/dental/vision plans, and discounts on our services.