Collaborative Solutions in Psychiatry is looking for a highly motivated Front Desk Receptionist/Patient Care Coordinator to support a fast-paced and rapidly growing psychiatric practice. We are seeking an individual who is able to perform technical, clinical, and administrative tasks which contribute to the smooth workflow and quality patient care experience in the clinic.
Highly valued candidates will have the following:
- Ability to multi-task in fast-paced environment
- Efficient and organized
- Reliable and punctual
- Strong communication skills
- Problem solving skills individually and in a group setting
- Strong patient/customer service skills
- Ability to work well as a team player with patient care as the first priority
- Demonstrates cultural competence with patients and staff. Open to continuous learning to build effectiveness with psychiatric patient population.
- Be able to work independently and prioritize with minimal direction
Main job duties will include but are not limited to:
- Greeting patients and visitors in person or on the telephone
- Assisting patients with scheduling appointments and answering inquires about referrals and insurance information
- Maintain patient accounts by obtaining, recording and updating personal and financial information
- Manages patient visit according to clinic standards anticipating provider needs and working with Support Team to improve quality and efficiency of patient visit
- Obtaining revenue by collecting patient charges and assisting the billing specialist with collections/patient statements
- Honors patients’ right to privacy and confidentiality. Adheres to strict patient, customer and business confidentiality standards.
- Calls outside agencies for medical records and reports when needed
- Professional and courteous phone interactions
- Triaging the patient phone calls
- Verifying past histories
Other applicant requirements include:
- Proficiency in medical terminology is a must.
- Office experience and computer knowledge required.
- Highly Organized individuals preferred.
- Minimum of 2 yrs. experience preferred, 1 year required.
Starting salary of $18 per hour depending on experience level.
- This position is full time requiring availability Monday-Friday 7am-7pm.
- No Weekends
- Paid Holidays
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Free parking
- Health insurance
- Paid time off
Healthcare setting:
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Medical terminology: 1 year (Preferred)
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person