Job Summary:
We are seeking a skilled Field Service Technician to join our team. The ideal candidate will be responsible for providing on-site maintenance and repairs for industrial equipment, ensuring customer satisfaction through exceptional service.
Responsibilities:
- Responding to customer installation, maintenance, and service calls promptly and effectively
- Installations and commissioning new automation and/or complex production lines at customer locations including:
- Set up of mechanical workings.
- Set up controls (electrical, electronic, PLC, and pneumatic).
- Perform technical after sales services at customer locations such as: Inspections, troubleshooting, and training.
- Recognize and recommend preventative and/or corrective maintenance.
- Installing upgrades and carrying out revisions.
- Maintain paperwork requirements such as timesheets, work orders and service reports; noting any follow-up or safety concerns needing to be addressed.
- Maintain customer relations, understand company service and equipment offerings, recognize customer needs and make recommendations to promote company revenue growth.
- Manage expenses.
Qualifications:
- Associate’s Degree in Mechanical or Electrical Technology, or 5+ years equivalent experience.
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models.
- Minimum 2 years’ experience in controls, mechanics, and pneumatics desired.
- Experience with robotics would be preferred.
- Minimum 2 years’ experience in mechatronics and machinery maintenance desired.
Working Conditions and Physical Requirements
- Up to 90% travel throughout US and Canada.
- Valid Drivers’ License required.
- Ability to obtain passport required.
This position offers competitive compensation, opportunities for professional development, and the chance to work in a dynamic environment. If you meet the qualifications and are ready to take on this challenging role, we encourage you to apply.
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Expected hours: 40 – 60 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
- Overtime
- Weekends as needed
Work setting:
Ability to Relocate:
- Ohio: Relocate before starting work (Required)
Work Location: On the road