Under the direction of the Director of Revenue Cycle, or designee, the General Clerk performs clerical support to the Business Office staff as needed.
Responsibilities:
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Print paper claims, medical records, and submit to the payors via US Mail, as needed.
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Ensures all necessary documentation required by insurance company is attached to the claim.
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Document all notes in the patient account system for tracking of billed accounts.
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Provides outside physicians with patient insurance information, as requested.
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Work special billing related projects, as needed.
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Pull Remittance Advice (RA) and Explanation of Benefits (EOB) to prepare claims for secondary billing.
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Pull supporting documents for special projects and annual regulatory audits, as needed.
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Open and separate incoming mail by relevance.
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Scan incoming correspondence to patient account, as needed.
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Give original correspondence to appropriate parties.
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Answer incoming calls and assist caller if within skill sets and abilities.
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Assist all business office team members with clerical functions, as requested.
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All other duties assigned, within skills sets and abilities.
Requirements:
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High school diploma or equivalent.
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One year of general office experience.