We are a prominent multi-family apartment community seeking a dynamic, professional, and detail-oriented individual to join our dedicated team. The ideal candidate possesses excellent communication skills, enjoys engaging with people, and is passionate about providing exceptional customer service. As a Full-time Leasing Specialist, you will play a pivotal role in all aspects of apartment rentals, move-ins, prospect and resident satisfaction, and lease renewals. This customer-focused sales position involves direct interaction with prospective and current residents, aiming to achieve maximum occupancy and uphold our community's reputation.
Responsibilities:
- Conduct property tours for prospective residents, manage traffic, lease apartments, qualify prospects, and handle lease documentation.
- Oversee the lease renewal process, complete move-in/move-out paper, and deliver super customer service.
- Manage administrative tasks, emphasizing organizational skills and proficiency in multiple systems.
- Address resident inquiries promptly via phone and email, ensuring exceptional communication.
- Address resident complaints regarding maintenance issues, demonstrating a proactive approach to problem-solving.
- Monitor unit availability, record daily traffic, and maintain cleanliness in work areas and the office.
- Stay informed about property, surrounding community, and competitors to provide informed recommendations to prospective residents.
- Conduct outreach and off-site marking activities to generate new traffic, distribute promotional materials, and participate in marketing events as required.
- Collaborate with the manager on various tasks and promote resident retention programs.
- Uphold federal state Fair Housing Laws and adhere to all company policies.
- Maintain a positive team spirit and collaborate effectively with colleagues.
Requirements:
- 3 years of customer service experience(preferred)
- Valid Driver's License (Required)
- Proficiency in administrative and clerical tasks
- Attention to detail and exceptional organizational skills
- Availability to work weekends (as needed)
- Reliable transportation to and from work.
This position offers the opportunity to work in a dynamic environment where you can utilize your skills in customer service, property management, and administrative tasks. If you are passionate about real estate and enjoy interacting with tenants, we encourage you to apply for this exciting Leasing Specialist role.
Job Type: Full-time
Pay: From $23.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
- 8 hour shift
- Evenings as needed
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Customer service: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Livingston, NJ (Required)
Ability to Relocate:
- Livingston, NJ: Relocate before starting work (Required)
Work Location: In person