Job Description:
FCB is seeking a strategic, process-driven driven, and analytical individual to support the Third-Party Risk Office under our Quality Management team. Our vision is to develop a holistic Quality Assurance (QA) and Quality Control (QC) strategy focused on standardizing the management and maximizing the value with our key third parties.
The QA/QC Analyst role is responsible for validating third-party risk assessments across the Third-Party Risk Management (TPRM) Lifecycle:
· Review and challenge Inherent Risk Questionnaire (IRQ) responses
· Validate Due Diligence Assessments along with Due Diligence Artifacts
· Compile QA/QC Metrics for reporting to leadership
· Adhere to & maintain supporting QA/QC Documentation such as the QA/QC Evaluation Checklist, Desktop Job Aids, & Procedures
· Primary Responsibilities: (Example: Functions, deliverables, duties, and management responsibilities)
Vendor Risk Assessment Review:
· QA/QC Analyst will perform QA and QC reviews to assess information, such as the service details and description as it relates to the incoming third-party product/service
· Assess VRA responses to validate the inherent risk rating associated with the third-party relationship
· Initial QA/QC observations will be documented within the associated evaluation checklist and will be communicated with the Business Owner for review & updates
· Make decisions on QA/QC risk items such as severity/impact, likelihood, and criticality
· Escalate and report on material QA/QC risk elements that are identified to business risk officers and leadership, as needed
· Work in collaboration with cross-functional teams to address QA/QC observations
Due Diligence Evaluation:
- QA/QC Analyst will perform QA reviews of the Due Diligence assessment to identify potential errors
- Review Due Diligence artifacts to confirm accuracy and completeness
- Confirm the overall ‘Control Effectiveness Rating’ within the assessment
Reporting:
- Collect and track significant data metrics related to QA & QC reviews
- Report QA/QC metrics, such as error totals, error type/category, error drivers, etc. to leadership periodically
- Compile relevant findings to provide recommendations for best practices or additional training needs, as well as TPRM process improvements
Other QA/QC activities that include accuracy or completeness checks
Job Type: Full-time
Pay: $22.57 - $46.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Risk management: 1 year (Required)
- Third party management: 1 year (Required)
- Vendor management: 1 year (Required)
- Due Diligence Assessment: 1 year (Required)
- Quality control: 1 year (Required)
- Documentation review: 1 year (Required)
- Banking: 1 year (Required)
- Financial services: 1 year (Required)
Work Location: Remote